Store Policies

Shipping Policy

  • We currently ship within the continental US via UPS or USPS. We do not ship internationally at this time. 

  • All shipping options will populate at checkout. Orders are processed between 1-3 business days.

  • Processing means preparing for shipment, and does not include the actual time of shipping transit. Transit times vary depending on the carrier and destination.

  • All items are shipped from Peachtree Corners, Georgia.

  • Please note that additional shipping costs may incur for any items that are oversized and overweight. In this instance, you’ll receive an email with an attached invoice for additional shipping costs. Once invoice is paid, your item(s) will be shipped.

  • Please allow an additional 3-5 days for special order or monogrammed items to be shipped. 

Return Policy

  • We offer store credit for eligible returns; refunds are not provided.

  • Food items and sale merchandise are final sale and cannot be returned.

  • Returns are accepted within 10 days of delivery.

  • Items must be returned unused/unopened. 

  • Email customerservice@acollectedtable.com with your return request to receive an RMA number.

  • If the return is a result of error on our end, we will provide a shipping label once customer service has responded to your inquiry. You will then be able to print a pre-paid UPS shipping label. Print the pre-paid shipping label, affix it to your package and take the package to a UPS drop-off location. Any other return labels will not be provided by A Collected Table. 

  • For items that have been damaged in transit please email customerservice@acollectedtable.com and include pictures of the damage, and pictures of the shipping box as well. Once we receive your email. We’ll determine next steps. Please report any damages within 10 days of delivery. Anything received later than 10 days will not be eligible for exchange or refund. 


Privacy Policy

Introduction: Please read these terms before using our website. By accessing or using any part of our website, you agree to these terms and all policies that we may publish (collectively, the “Agreement”). You also agree that we may change or update our website and that the Agreement will apply to any changes.

Definitions: “You” means any individual or entity engaging with our website and using our services. “Services” refers to purchasing items from our website.

Data We Collect: When using our services, you may be required to provide personal information. You agree to provide us with complete and accurate information and to keep the information current so that we can communicate with you about your purchases and items in your cart. We may need to send you emails about notable updates about items in your cart. If you have purchased products from our website, an email will be sent to your email address on files regarding what you purchased and when it will be delivered to you.
When you purchase items from our website, we may also contact you in order to share more information about what we have to offer (i.e., marketing). You can opt out of receiving marketing communications. 

Upon subscribing to our email list, we will collect your name and email address for the purpose of sending communications pertaining to newly stocked products on our website. 


CCPA:

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including: 
 You may request information about the categories and specific pieces of personal data we collect, use, and share.

You may request that we delete your personal information, subject to certain exceptions.

You may opt out of the sale of your personal information. Note: We do not sell your personal information to third parties.

To exercise any of these rights, please email us at customerservice@acollectedtable.com with “CCPA Request” in the subject line. We may need to verify your identity before processing your request.

We use Shopify to understand website traffic and user behavior. Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. Cookies may be used to: 

    • Remember your preferences and cart items.
    • Track website usage and performance.
    • Deliver relevant marketing communications (if opted in).
    • You can manage your cookie preferences through your browser settings. By continuing to use our website, you consent to the use of cookies as described in this policy. 


Payment Policy

Orders may be immediately canceled or revoked without notice if payment fails, fraud is suspected, or if orders are otherwise not paid nor paid for on time (for example, if you contact your bank or credit card company to decline or reverse the charge of fees for orders).

We accept Mastercard, Visa, American Express, Discover, ApplePay, CashApp, Klarna. 


Special Orders

To allow our store to offer the most options as possible we partner with some of our key vendors to allow for Special Orders. Special Orders consist of merchandise that we do not stock or is currently back ordered with the vendor and Special Orders either ship directly from the vendor or they’re shipped to us upon purchase and we ship directly to the customer.

Any items purchased from specific brands (listed below) Or have a special order variant are considered FINAL SALE and cannot be cancelled or exchanged for any reason per vendor policies.

Because of this process, ALL special orders take additional time to ship. If your order contains BOTH in-stock and special order variants your order will ship complete unless additional shipping is paid to split the order and ship separately.

Special order Vendors: Spode, Bodrum, House Copper, Capdeco